Pret's five Point Allergy Plan




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I went onto ITV News this week (always quite an intimidating experience) to explain Pret’s Five-Point Allergy Plan and show how we are labeling our food. The allergy issue has struck a deep chord at Pret for well-publicised reasons and we can now announce a simple five-point plan to show what we are doing. Here are the five points:

  1.  Full ingredient labels in every UK shop on all freshly made products. Following recent pilots, full ingredient labels are live in 20 Pret shops this week – the first step in a nationwide rollout.

  2.  Touch-screen tablets with full ingredient information in every UK shop. Customers will be able to proactively search through Pret’s menu, filtering out ingredients to find products that are right for them. 

  3. Removing allergens from products without compromising taste. Over 70 Pret recipes have been reformulated to remove one or more allergens, without impacting quality or taste. 

  4.  Pret to share quarterly incident updates. To help boost transparency across the food industry, Pret will produce detailed updates on food safety and ingredients on a quarterly basis.

  5.  An inside-out approach to allergy awareness. We will build on our existing allergy training programme to encourage the right behaviours and understanding of allergies in every shop. This will include adding allergy awareness to Pret’s weekly “mystery shopper” programme; and additional training for 1,000 Baristas, Hot Chefs and other key roles.


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